We are currently experiencing large volumes of orders, so there may be a slight delay in dispatching orders. Our warehouse team are working hard to get all orders out as soon as possible.
To ensure a safe delivery, all parcels will require a signature on delivery. It may be worthwhile to consider specifying a delivery address where you will be present. If no one is present to sign for the delivery, a collection card will be left in your post box explaining how to pickup your parcel.
AUSTRALIAN ORDERS
| Standard |
FREE over $75 |
$8.95AU under $75 |
| Express |
FREE over $150 |
$11.95AU under $150 |
INTERNATIONAL ORDERS
Orders within North America (USA and Canada) are shipped via FedEx. International orders are shipped via DHL Express International. Please note that shipping costs charged by Nena and Pasadena do not include any duties or taxes that may apply when the goods enter your region.
Find the below table detailing shipping charges and delivery windows:
| Region |
Shipping Cost (AUD) |
ETA |
| New Zealand |
$10.00 |
2-3 days |
| United States |
$20.00 |
10 days |
| Canada |
$20.00 |
10 days |
| United Kingdom |
$30.00 |
5-7 days |
Please note:
The above estimates are only approximate delivery windows. There are factors outside of our control that can occasionally add further delays.
