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Shipping

Nena & Pasadena ships to anywhere within Australia, as well a few selected destinations throughout the world. Orders that are placed before 2pm (Australian Eastern Time) between Monday to Friday will generally be processed and despatched by our warehouse on the same day.

 

Australia

All orders within Australia are sent via Australia Post Express Post. In most cases orders will take between one to three working days, depending on your location within Australia. For a more accurate delivery window estimate, please visit Australia Post's website.

Destination Window Cost
Australia (Orders $50+) 1-3 working days Free
Australia 1-3 working days $7.50

 

International

22/4/2020 - Unfortunately due to COVID-19 we are not able to offer international shipping until further notice. We apologise for any inconvenience caused.

Please note that shipping costs charged by Nena & Pasadena do not include any duties or taxes that may be applicable when the goods enter your region. It is your responsibility for ensuring that you are aware of any duties and charges that may apply to your order prior to taking delivery. Please contact your local customs office for further information. Nena & Pasadena will not refund the initial shipping cost if the customer refuses to accept and pay any applicable customs charges.

All International orders are sent via DHL Express International.

Destination Window Cost
New Zealand 2-3 working days $10.00
     
United States 2-5 working days $20.00
Canada
2-5 working days
$20.00
     
United Kingdom 4-7 working days $25.00
Belgium
5-8 working days
$25.00
Germany 5-8 working days $25.00
Italy 5-8 working days $25.00
Netherlands
5-8 working days
$25.00
Spain
5-8 working days
$25.00